We are in the construction industry and have been for many years. We were struggling with our previous Internet connection so about five years ago we called Time Warner Cable. In the construction industry the transfer of information is very important, whether it’s plans, specs, pictures, or whatever, we needed a fast reliable Internet service. Time Warner Cable Business Class Road Runner came through for us.

Not only did they provide us with the necessary speed and reliability, they also provided us with our own personal account representative – I mean I can call him directly and get answers or assistance. Also the technical phone support is excellent, you are not talking to some overseas call center, and if they can’t fix a problem, they send someone out to your office personally and we’ve never had to wait for more that a few hours to get a problem fixed.

Business Class services through Time Warner Cable has provided our business with a fast transfer of information, fast communication with our clients, and the ability to send presentations over the e-mail. With our access to Business Class high-speed data services we are enjoying increased knowledge and increased client potential as well as the ability to provide a high level of exposure for our company in the marketplace. With our website, as well as the other products offered to business class customers, and the ability to visit and download websites of our partners and vendors, as well as our competitors, Time Warner Cable has provided a great tool to market and grow our business, not just locally, but regionally, nationally, and in time, globally.

For our business, Road Runner Business Class isn’t just a benefit, it is a necessity.

Sincerely,

Nate Spells, Jr., Business/Tech Advisor
Construction Dynamics